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At d222 road, your information and transaction records are handled with a clear purpose: to keep your session running smoothly and your wallet activity accurate. This policy explains what data we hold, how we use it, and the choices available to you — access and eligibility depend on your local law and eligible regions.
When you open an account on d222 road, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is bKash, Upay, or Bank Transfer. We also record activity logs tied to your session: pages visited, games launched, and deposit or withdrawal requests submitted through your wallet. This data has one operational purpose — running your account correctly and resolving any discrepancies in your transaction history. We do not sell your personal information to third parties, and we do not use it to build advertising profiles outside the platform. Cookies and session tokens are used to keep you signed in across page loads and to remember your lobby preferences between visits. If you use bKash or Upay for deposits, the transaction reference is stored against your account record so both sides of the transfer can be matched if a query arises. Retention periods follow the obligations that apply in your jurisdiction; eligibility and the exact scope of those obligations depend on your local law and the regions where this platform is available to you.
bKash deposit and withdrawal references are stored against your account record so transaction queries can be matched accurately on both sides.
Upay transfer records are logged with a session timestamp, giving you and our support team a clear reference point for any wallet discrepancy.
Bank Transfer instructions and confirmation details are retained for the period required to resolve disputes and meet the record-keeping obligations in your region.
This policy covers every part of your d222 road account — from first registration through to ongoing session activity. It does not extend to third-party services you reach by leaving the platform, including external payment processors beyond the handoff point. Understanding what falls inside and outside this policy helps you know exactly what we are responsible for and what sits with another provider.
Everything tied to your registered account — login activity, profile details, session history and account-level preferences — falls inside this policy. We hold and manage these records directly.
Deposit and withdrawal records for bKash, Upay and Bank Transfer are covered while the transaction is processed through your d222 road account wallet. Records at the payment provider's end follow their own policy.
Pages, game lobbies and promotional notices you view on d222 road are within this policy's scope. Interaction data from those pages informs session continuity, not third-party advertising.
Once you leave d222 road — whether to a payment app or an external link — this policy no longer applies. Those services have their own data practices, which we do not control or speak for.
Your account on d222 road holds a record of the details you submitted at registration and the activity logged since. You have the right to review that record, ask us to correct anything inaccurate, and raise questions about how specific data points are being used. To review your stored details, open your account profile page — the fields shown there reflect what we currently hold for your registration. If something is wrong, use the update option on that same page or contact support with the specific field you want corrected. For questions about retention, data use beyond what this policy describes, or a request to close your account and remove associated records, reach out through the support route published on the site. Availability of specific data rights depends on your local law and the eligible regions where d222 road operates — if a right described here does not apply in your jurisdiction, we will explain that when you contact us.
Open your account profile page to see the registration details and contact information we currently hold. The fields shown there are the live record.
Use the edit option in your profile to update inaccurate details, or contact support directly with the specific field and the correct value you want applied.
If you want to understand how a specific piece of data is being used or retained, send the question through our published support route and we will respond with the relevant policy detail.
To close your account and ask about associated data removal, contact support. We will explain which records must be retained under applicable obligations and which can be deleted.
If you have a question about this privacy policy, a request to review your data, or a correction to submit, the routes below are the ones we monitor. Use the channel that suits your situation — account queries with a transaction reference are handled most efficiently through the account support form where you can attach the relevant details.
Submit policy questions or correction requests through the support form inside your signed-in account. Attach any relevant transaction or session reference to speed up the review.
Open the live chat option from the main navigation when you are signed in. This route is suited for straightforward policy questions that do not require document upload.
For detailed data requests or account closure queries, email our support address published on the contact page. Include your registered account name and the specific data point in question.
Data handling at d222 road follows a keep-only-what-is-needed approach. We store the information required to run your account, process your wallet activity, and respond to your support queries — nothing beyond that operational scope. Security measures on account login and session management are in place to reduce unauthorised access risk, and payment references from bKash, Upay and Bank Transfer are stored in a way that links them to your account without exposing full wallet credentials in readable logs. Cookie retention is tied to session continuity; preferences cookies are cleared when you log out unless you choose to stay signed in. If we ever change the scope of data we collect, this policy page is updated first — you will see the revision date at the top of the policy document. To request a change to your stored data or ask who is responsible for a specific record, use the contact routes in the support section above.
Login sessions are protected and session tokens expire after inactivity. Your account password is never stored in plain text, and we do not share login credentials with third parties under any circumstance.
bKash, Upay and Bank Transfer references are stored against your account for dispute resolution. Full wallet numbers are not retained in our session logs beyond the reference needed to match the transaction.
We use cookies for session continuity and lobby preference memory. Preference cookies clear on logout unless you opt to stay signed in. You can adjust cookie behaviour through your browser settings at any time.
When the scope of data collection or retention changes, this page is updated before the change takes effect. Check the revision date at the top of the policy document to confirm you are reading the current version.
The questions below cover what we get asked most about data, account records, and the rights available to you under this policy. If your question is not here, the support routes listed above will get you a direct answer.
We collect the name, contact details and payment method you enter during registration — for example, your linked bKash or Bank Transfer details. We also log session activity such as pages visited and games launched, which is used only for account management and support queries.
We do not sell or share your personal data with third-party advertisers. Payment references are passed to processors like bKash or Upay only to complete the transaction. Beyond that operational handoff, your data stays within the platform's account systems.
Retention periods depend on your jurisdiction and the applicable obligations in the eligible regions where this platform operates. We keep records for as long as they are needed to run your account or meet legal requirements, and we explain the specific period if you ask.
Open your account profile page — the fields shown are your live registration record. Use the edit option there to update the detail, or contact support with the specific field and the correct value. Support will apply the correction after verifying your identity.
When you close your account, we remove the data we are not obligated to retain. Some transaction records are kept for the period required by applicable obligations in your region. Contact support to ask which records can be deleted and which must be held.
Use the account support form for detailed queries or the live chat option for straightforward questions. For formal data requests, the email support route published on our contact page is the right path — include your registered account name and the specific data point you are asking about.